Mednet VPN:
To use pathology terminal services from outside the medical center network, you will need the Mednet  VPN installed on your computer. The VPN software is availabe on the Mednet web site http://vpn.mednet.ucla.edu/

Software:
To use terminal services, you will need Internet Explorer 5.0 or greater and the ActiveX Terminal Services Client which will be automatically downloaded the first time you connect to Pathology Terminal Services. You will also need administrative rights on the machine on which you attempt to install the client on.

Optionally, you can use the Remote Desktop Connection software in Windows XP instead of the ActiveX client. See instructions below.

Operating System Requirements:
Any operating system can be used to connect to the Pathology Terminal Services, but Pathology Computing Services only provides support for Windows 2000 Professional and Windows XP Professional.

Connection Speed:
Terminal Services can run on a dial-up, dsl or cable connection though you will experience better performance on dsl or cable than on dial-up.

Logging On and Off Terminal Servers
Use Your AD email username and password to login to the Terminal Services. Please make sure the Log on to drop down field is set to AD.

Please be sure to press CTRL-ALT-END or click the logoff button on the desktop to end your session. Just closing your browser will leave your session open, causing problems later.

Storing Personal Files
Store all Personal Files on your network drives (i.e. H:) or on your local machine drives. Files stored on the local Terminal Server drives will be deleted.

Transferring Data Between Your Local Machine and The Terminal Servers
With the recent upgrade to Windows Server 2003, you can now access your local drives in your terminal session.

1. When you first click the connect button, make sure the check box next to Connect your local disk drives to the remote computer is checked.
2. If you open My Computer in the terminal session all your local drives will be listed under other. Use the drive as you would any other drive.

Printing to your Local Printer
Terminal Services uses printer redirects. In doing so, you can open a terminal session and print to your locally installed printers at home or the office.

Toggling your window
CTRL-ALT-PAUSE(break) will toggle your window between frame and full screen modes.

Connection Problems
There are occasionally a few users that get dropped from the terminal servers. In almost all cases this is due to the quality of the connection from the client's ISP. Poor connections are often caused by dropped packets or network congestion at the client's ISP. Pathology Computing Services cannot resolve issues with quality of the connection from the client's ISP. If you repeatedly have dropped connections please try connecting at different times, switch your ISP or upgrade to broadband.

Your client will try to reconnect automatically to the terminal servers. When you see the red x in the upper right hand portion of the screen, that indicates you have lost the connection and it is trying to reconnect.

Windows XP Service Pack 2
By default, Windows XP Service Pack 2 blocks all ActiveX installations. In order to install the Terminal Services ActiveX web client on Windows XP SP2, you need to add http://www.pathnet.medsch.ucla.edu to your Trusted Sites in Internet Explorer.

To Add http://www.pathnet.medsch.ucla.edu to Trusted Sites in IE:
1. Open Internet Options in IE from the Tools Menu.
2. Click the Security Tab in the Internet Options window.
3. Select Trusted Sites.
4. Click the Sites button.
5. Type http://www.pathnet.medsch.ucla.edu in the text field called 'Add this Web Site...'.
6. Click the Add button in the Trusted Sites window.
7. Click the Ok button in the Trusted Sites window.
8. Click the Ok button in the Internet Options window.
 

Remote Desktop Connection Software
You can use the Remote Desktop Connection software that is provided with Windows XP to connect to the Pathology Terminal Servers.

1. Open Remote Desktop Connection Software (All Programs>>Accessories>>Communications>>Remote Desktop Connection.)
2. Type PathPortal.ad.medctr.ucla.edu in the Computer field in the Remote Desktop Connection window.
3. Click the Options button.
4. Select Local Resources.
5. Check the box next to disk drives under Local Devices in the Local Resources section.
6. Click the Connect button.